Privacy Policy

Tzi Yi Holdings("we", "us", or "our") provides marketing, content, and IT services. Our registered office is at 7030 Ang Mo Kio Avenue 5, #08-61, Northstar @ AMK, Singapore 569880.

For privacy-related enquiries, contact us at contact@tzi-yi.com or (+65) 6747-2885.

This Privacy Policy applies to personal data collected through our website at tzi-yi.com, contact forms, consultation bookings, live chat, email correspondence, and any other channels where we interact with you in connection with our services.

Depending on how you interact with us, we may collect:

• Identity and contact details (name, email address, phone number, company name)
• Enquiry and project information you submit via forms or email
• Communication records (messages, meeting notes, support requests)
• Technical data (IP address, browser type, device information, pages visited)
• Usage data from analytics tools to understand how our website is used
• Marketing preferences and newsletter subscription details, where applicable

We do not intentionally collect sensitive personal data unless required for a specific service and with your consent.

We use personal data to:

• Respond to enquiries and provide requested services
• Schedule consultations and manage client relationships
• Send service-related updates and administrative communications
• Improve our website, offerings, and customer experience
• Comply with legal, regulatory, and contractual obligations
• Send marketing communications where you have opted in (you may opt out at any time)

We collect, use, and disclose personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. Generally, we rely on your consent, our legitimate business interests (such as responding to enquiries), or legal requirements as the basis for processing.

Where consent is required, you may withdraw it at any time by contacting us. Withdrawal may affect our ability to provide certain services.

Our website may use cookies and similar technologies to maintain session functionality, remember preferences, and measure traffic patterns. You can control cookies through your browser settings. Disabling cookies may limit some site features.

We may use third-party analytics services that collect aggregated, anonymised usage data to help us improve performance and content.

We do not sell your personal data. We may share information with:

• Service providers who assist with hosting, email, analytics, or CRM (under confidentiality obligations)
• Professional advisers where legally required
• Authorities when required by applicable law or to protect our rights

Where data is transferred outside Singapore, we take reasonable steps to ensure it receives a comparable standard of protection.

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Enquiry records are typically retained for up to two years unless a business relationship continues.

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and protect your own devices.

Under the PDPA, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent for specific uses of your data
• Request information about how your data has been used or disclosed

To exercise these rights, email contact@tzi-yi.com. We will respond within a reasonable timeframe.

Our website may contain links to external sites (for example, social media or map services). We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any revisions. Material changes will be communicated where appropriate.

If you have questions about this Privacy Policy or how we handle your personal data, please contact: